The broker that looks after what matters to you, because it matters to us too
Haxon was founded in Brighton with a straightforward purpose, to offer property investors, business owners and private clients the kind of broker relationship that has become increasingly rare. Genuine expertise in the markets that matter. A relationship built over time. And a standard of service that does not change regardless of who you speak to or why you are calling.
The Founder
Joe Pelling - Founder
"I started Haxon because of something I kept witnessing in this industry. A client would have a claim, often at the worst possible moment, and find themselves explaining their own policy to someone who had never spoken to them before. Their broker had placed the cover, taken the premium and moved on. When it mattered most, there was nobody there who actually knew them.
That is the problem Haxon exists to solve. Not through constant check-ins or account management calls, simply by being genuinely present when you need us. The same person who arranged your cover is the same person you call when something goes wrong. They already know your portfolio, your business and your circumstances. You never have to start from scratch.
The clients who come to Haxon have usually experienced the alternative. They know what it feels like to be a policy number. What they find here is something different, a broker who is with them for the journey, not just at the point of sale."
Joe Pelling
Founder
Our Approach
We ask before we quote. We understand before we advise.
Before Haxon approaches a single insurer on your behalf, we take the time to understand what you have. Not just the properties or the vehicles, but the context around them, how your portfolio is structured, what your business does, where the risks genuinely lie and what your plans are for the future. That understanding shapes everything: the markets we approach, the policy terms we negotiate and the cover we ultimately recommend.
We do not believe in getting a policy on the table quickly and hoping it is good enough. We believe in getting it right first time, and in the relationship that makes that possible. Every Haxon client is a name, not an account number. And that is reflected in every conversation, every renewal and every claim we handle on their behalf.
How We Work
One standard. Every client. Every time.
At Haxon, every client relationship is built on the same foundation, a specialist who takes the time to understand your portfolio or your business properly, who is genuinely invested in getting your cover right, and who is there when you need them without you having to explain yourself from scratch. That is not a promise tied to one person. It is the standard the business was built on and the culture every member of the Haxon team works to. Whoever you speak to at Haxon, you will always feel the difference.
Our Clients
Trusted by property investors, businesses and private clients across Sussex and beyond.
Our clients are portfolio landlords and property investors with residential and commercial holdings across Sussex and beyond. They are the owners and directors of established businesses with real assets and real liabilities. They are fleet operators, contractors and specialist trades. And they are high net worth individuals with high-value homes and the personal assets that come with them.
What they share is a desire for a broker who is genuinely invested in their outcome, not simply in placing their renewal. Many have been with us since the earliest days of the business. That says more about the relationship than any marketing could.
Our Markets
Independent access to Lloyd's of London, the whole insurance market and the buying power of one of the UK's largest broker networks.
Haxon is a truly independent insurance broker, not tied to any panel, preferred insurer or restricted scheme. That independence means every recommendation we make is guided solely by what is right for you, never by a commercial arrangement with an insurer.
As a member of the Hedron Network, one of the UK's leading insurance broker networks, Haxon combines that independence with something that independent brokers rarely have access to: genuine market buying power. Hedron's collective placing strength gives Haxon access to preferential rates, exclusive schemes and insurer relationships that are typically reserved for brokers many times our size. For our clients, that means the personal service of a dedicated specialist alongside the market access and competitive terms of a major broker.
FCA Authorised and Regulated
Haxon Insurance is authorised and regulated by the Financial Conduct Authority, the UK's independent regulator for financial services. FCA authorisation means we are held to the highest professional standards in our advice, our conduct and our treatment of clients. It is not simply a regulatory requirement. It is the foundation on which trust between a broker and a client is properly built.
Company name: Haxon Limited - Company number: 13276881 Registered address: 3 Clifton Mews, Clifton Hill, Brighton, BN1 3HR Telephone: 01273 359 696 Email: hello@haxon.co.uk Website: haxon.co.uk
What Our Clients Say
The clients who find Haxon tend to stay.
Not because changing is complicated, but because the relationship they have found here is worth more to them than starting the search again.
"The service is second to none. Joe goes above and beyond and is always there when I need assistance. I continue recommending him without hesitation." — Seb Birch, Property Investor
"From the very first day of business I have trusted Haxon with all of my insurance needs. Professional, reliable, experienced and so easy to work with." — Andy Prior, Brighton
"Friendly, professional and completely dependable. Genuine advice from someone who clearly knows the market and cares about the outcome." — Phillip Hatley, Property Owner, Brighton
Get In Touch
We would welcome the conversation.
If what you have read here feels like the broker relationship you have been looking for, for your property portfolio, your business or your personal insurance, we would be genuinely glad to hear from you. There is no obligation, no pressure and no standard script. Simply an honest conversation about what you have and what you need.
